Quality policy

We, in Gorenje, manufacture and sell such products and services that within longterm period make business power of the company possible and include Gorenje into the circles of worldwide known, business-like successful, market-oriented and in quality sense resepctable companies.

Basic principles of our work are the following:

  • Quality creates the future and is reflected through all elements of our activities
  • Our products and services satisfy the needs and live up to expectations of our customers in the entire life span 
  • We build longterm partnership and cooperation with our customers and users 
  • We conduct the defined processes with an aim and we measure their efficiency 
  • Along with renewal of business processes, we increase competitiveness of our business system 
  • With modern development methods we follow the customers' needs and build competitiveness 
  • Qualified, motivated and loyal employees are the source of our strength 
  • We are adopting the philosophy of the company which keeps learning 
  • Principle of continuous progress is our approach toward the improvement of quality managament system 
  • Suppliers are our partners, and good cooperation with them is an important element for quality improvement 
  • In development and production of all products we behave in accordance with the set goals and environment protection policy 
  • Through entire life span of product usage, we make satisfaction of our customers possible with an integral system of servicing