In order to ensure users of Gorenje appliances the highest degree of safety, the company Gorenje invites the owners of fridge-freezer models
- RKI-ORA-E
- RK-ORA-S
- RK-ORA-E
- RK-ORA-S-L
- RK-ORA-E-L
- RKI-ORA-E-L
produced in 2007, to check the serial number and article number. Under certain circumstances a potential fault may occur on one of components of the affected models that may cause a hazardous appliance failure.
Models with the potential problem have serial number 172260,172261, 172262,172770, 184831, 184832 or 184833 and article numbers 7XXXXXXX.
The model, the serial number and article number of the fridge-freezer are printed on the rating plate which is located inside the fridge (on the left side) in front of the vegetable drawer. The data are also indicated in the warranty certificate that is supplied with the appliance.
 An example of a rating plate |
If you have an affected fridge-freezer, please call +382 20 268 890, +382 20 268 891 from monday till friday from 7.00 to 18.00 and saturday from 7.00 to 13.00 in order to arrange a visit from a service technician for a free-of-charge appliance check-up.
Although the said hazardous appliance failure is minimal, Gorenje is taking a precautionary measure by announcing this safety notice informing the owners of affected fridge-freezer models of the potential risk in order to ensure them the highest degree of safety.
This safety notice does not affect any other Gorenje fridge-freezers that do not match the listed model, serial and article numbers.
We apologize for eventual inconveniences and thank you for your understanding. | 
